Members Additional Services / Quick Answers

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One page.

The numbers, links, and answers members ask about most. Partner programs, from insurance to investing, live on the Vida Blog. If it isn’t here, a real person is one call or text away.

Member services subject to eligibility and Vida FCU policies.

322280427

Routing Number

For direct deposit, automatic payments, and incoming transfers.

$0

Incoming Wires

No fee to receive a domestic or international wire.

30,000+

Surcharge-Free ATMs

CO-OP network access with your Vida Visa Debit Card.

24/7

Online Banking

Balances, transfers, Bill Pay, and eStatements any time.

Quick Answers

The things members
call about most.

Save yourself the phone call. Every answer below links to the full page, form, or number you need.

Routing Number 322280427

Vida’s ABA routing number for direct deposit, automatic payments, and incoming transfers. Your account number is on your statement and in Online Banking.

Receiving a Wire Incoming wires are free

Give the sender: Corporate America Credit Union, Irondale, AL · ABA 262090120 · Credit to Vida Federal Credit Union, account 322280427 · Final credit: your full name and your Vida account number.

Sending a Wire $20 domestic · $35 international

Submit your request by 12:30 pm PST for same-business-day processing. Vida contacts you to verify every outgoing wire for member safety before funds are sent.

Lost or Stolen Card 24-hour hotlines

Visa Debit: (800) 472-3272 · Visa Credit: (855) 284-3957. Call the hotline first, any hour, then call Vida during branch hours for a replacement.

Dispute a Transaction Debit disputes (844) 880-0730

To verify a transaction, call (800) 262-2024. For a charge you don’t recognize on your Visa Debit Card, call the dispute line above. Zelle has its own forms below.

Zelle Disputes Two forms · pick the right one

Sent the wrong amount or to the wrong person? Use the Error Dispute. Didn’t authorize the payment at all? Use the Unauthorized Dispute.

Make a Loan Payment No login required

Pay a Vida loan from an account at another institution through the secure cupayments.org portal, or transfer between your Vida accounts in Online Banking.

Skip a Payment When life happens

Skip an eligible loan payment when you need breathing room. Subject to eligibility, loan standing, and approval by Vida.

PayAssure Opt-In Signed opt-in required

Optional overdraft coverage for eligible checking members with recurring deposits. Covered items must be repaid within 30 days.

Shared Branching 5,000+ branches nationwide

Walk into a participating credit union in any state to deposit, withdraw, make loan payments, transfer, and check balances. Bring your Vida member number and a valid photo ID. Toll-free: (888) 287-9475.

Surcharge-Free ATMs Text your ZIP to 91989

30,000+ CO-OP network ATMs across the country, plus the 24-hour ATM at the Ontario branch. Look for the CO-OP logo and pay no surcharge.

Online Banking, Mobile App & CardValet Log in · enroll · reset

Balances, transfers, Bill Pay, eStatements, mobile check deposit, alerts, and card controls. Forgot your password? The reset link is on the login page.

Text Message Alerts Same number: (909) 983-1959

Text us during branch hours and a real person replies. Not receiving Vida texts? Opt in to keep getting account alerts and replies by text.

Car Shopping with Autoland New & used vehicles

Shop for a car through Vida’s Autoland service and bring a Vida pre-approval to the table instead of dealer financing.

Hours & Holiday Closures Mon–Fri, 10am–5pm

Branch, phone, text, email, and live chat all run Monday through Friday, 10am to 5pm. Closed on federal holidays. Online Banking is open 24/7, holidays included.

Spanish-Language Support Se habla español

Spanish-language interpretation is available at no cost — in the branch, by phone, or by text.

Financial Education Free for members

Plain-English guides on credit, loans, fees, emergency funds, and avoiding scams.

Still Have a Question? Real people answer

Call or text (909) 983-1959, email info@vidafcu.org, or check the FAQ. Fax: (909) 988-5130.

Not a Member Yet?

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Everything on this page comes with membership. If you live, work, worship, attend school, or do business in San Bernardino County, you’re eligible. No credit check to join.